Radius Realty

My Work Story at Radius Realty

Within a week of leaving Red Brick Realty, I discovered Radius Realty through a friend who raved about its energetic and innovative environment. Two brokers had just started the company, and there was an exhilarating sense of being part of the “first” everything – I loved it!

I quickly took over the production of all marketing activities, including social media, real estate photography, 3-D virtual reality tours, brochures, and website content. My natural talent for quickly learning new software and improving processes was put to good use. I assisted my coworkers in utilizing the many features of Appfolio to enhance their job performance, and I created and communicated new inter-departmental processes for maintenance and make-readies, addressing constant operational challenges.

As I advanced in my role, I ultimately became the office manager, supervising the receptionist and leasing agents. I coordinated between property owners, the maintenance team, and accounting to resolve high-level tenant and maintenance issues. Additionally, I developed programmatic “if-this-then-that” forms to efficiently import large amounts of unique property and tenant data into Appfolio and our accounting system during new property management account onboarding.

Unfortunately, before the year ended, one of the partners bought out the other, leading to a reorganization that resulted in the elimination of my position.

Accomplishments while working at Radius Realty

Marketing and Content Strategy: Solely responsible for all marketing content, social media, and web strategy. Created and implemented a comprehensive content calendar to ensure consistent brand messaging and posting schedule.
Staff Supervision and Coordination: Supervised staff to maintain a consistent brand tone and timely postings. Acted as office manager with three direct reports and project manager, coordinating efforts between leasing managers, the maintenance department, and property owners.
Tenant and Maintenance Issue Resolution: Worked directly with property owners and the local team to resolve tenant, maintenance, and financial issues efficiently and effectively.
Leasing Division Process Improvement: Overhauled leasing division processes to enhance productivity and reporting within the property management software.
Multimedia Production: Produced all 3-D virtual reality home tours, photos, and videos to enhance property presentations.
Data Management Automation: Created programmatic forms to efficiently import property and tenant data during the onboarding of new property management accounts, streamlining the process and ensuring accuracy.